Considering ShipBob? Switch to ShipCalm for Boutique Fulfillment + Customer Support.
Considering ShipBob for fulfillment services? Partner with ShipCalm for boutique-level fulfillment, transparent pricing, and AI-powered technology solutions.
Omnichannel experts with experience fulfilling DTC and into Amazon, Walmart, Target, and more.
Nationwide fulfillment network that reduces shipping costs and speeds up delivery times.
Boutique-level customer support with dedicated account managers.
"OOLY is a west coast operation so getting product out to our many thousands of customers way over on the east coast is critical. As soon as we partnered with ShipCalm we saw an immediate impact on not only delivery times but order picking accuracy as well"
Bill Ness ｜ CEO - OOLY
Trusted by leading brand & growing businesses
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Why Growing Brands Choose
ShipCalm Over ShipBob
A head-to-head look at support, pricing, and fulfillment — from real merchant experiences.
| Customer Support | ||
| Account management | ✓Dedicated account manager for every client | ✗Ticket-based; requires escalation for urgent issues |
| Phone access | ✓Public phone number, direct contact | ✗No public phone number; users report difficulty reaching live help |
| Availability | ✓24/7 customer support | ✗Response times slow during peak periods |
| Pricing & Fees | ||
| Transparency | ✓Clear, transparent pricing — no surprises | ✗Custom quotes only; merchants report unexpected charges |
| Order minimums | ✓Flexible — works with growing SMBs at any stage | ✗~400 orders/month minimum for full-service plan |
| Hidden fees | ✓No hidden fees reported | ✗Users cite unexplained charges & SLA loopholes |
| Fulfillment & Operations | ||
| Fulfillment model | ✓Boutique, high-touch — owned & operated facilities | –Large-scale, self-service automation focused |
| Warehouse network | ✓Bi-coastal US network; east + west coast coverage | –40+ US locations + international warehouses |
| Retail / omnichannel | ✓Ships to Ulta, Sephora, Target, Walmart, Nordstrom + DTC | –Primarily DTC-focused; B2B available but not a core strength |
| Amazon FBA prep | ✓Dedicated FBA prep team, Vendor & Seller Central support | –Available but not specialized |
| Value-Added Services | ||
| Kitting & assembly | ✓Full kitting, subscription boxes, custom packaging | –Available at additional cost |
| Returns & reverse logistics | ✓Included — destroy & recycle options also available | ✗Add-on service; flat fee per return, not included by default |
| Integrations | –100+ platforms: Shopify, Amazon, WooCommerce, Walmart, BigCommerce & more | –100+ integrations; known Shopify Markets sync issues reported |
| Brand Fit & Onboarding | ||
| Ideal brand stage | ✓SMB to mid-market brands that want a partner, not just a platform | –Mid-market to enterprise; high-volume, self-sufficient operators |
| Switching support | ✓Hands-on onboarding with dedicated support throughout migration | ✗Self-service onboarding on startup plan; limited migration guidance |
Testimonials
"I’ve been in the CPG game for a long time, ShipCalm is much more than a typical fulfillment center, it’s an extended arm to scale your dreams."
"I cannot say enough wonderful things about ShipCalm. They are truly so wonderful to work with and so helpful with my questions."
See how much you can save with ShipCalm
Grow Your Business with ShipCalm's Bi-Coastal Fulfillment Network
There's a reason why we are the #1 provider of 3PL fulfillment solutions for SMB and fast-growing brands that value boutique level customer support. Simply put, we are more than just a 3PL. We are a support system that offers the perfect combination of technology and services to enable a complete fulfillment solution.
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B2B/B2C Fulfillment
Discounted Shipping Rates
100+ Integrations
National Fulfillment Network
Kitting & Bundling
24/7 Customer Support
Fulfillment & Ops Solutions Built for Growth
Remove the operational complexity of your business with a next-generation 3PL and professional services designed to eliminate your barriers to growth.
ShipCalm provides all of the same service as a 3PL fully manages in the 4 walls of the facilities we own and operate. However we also provide a technology platform to connect the entire supply-chain along with a team of experts to manage every operational aspect of your business.
The Complete 3PL Fulfillment Solution
When working with ShipCalm, you get more than a 3PL. You get a support system.
eCommerce Fulfillment
No matter if you're using Shopify, Amazon, WooCommerce, eBay, Magento, Walmart, BigCommerce or almost any other eCommerce selling channel, we can help you funnel your orders into one place and ship them out to happy customers!
Amazon FBA Prep Services
Selling on Amazon can be a confusing process to ensure you are meeting all the FBA requirements. We have a dedicated team of specialists who can walk you through best practices in Vendor and Seller Central inventory replenishment and merchant fulfillment.
Pick Pack & Fulfillment
Need to assemble and ship subscription boxes to thousands of customers? We have you covered! Our team can assemble, package, and ship your subscription boxes from one convenient location.
Receiving & Reverse Logistics
We have a solution for all your reverse logistics needs no-matter if you are looking to handle customer returns or destroy and recycle old products.
Retail & Wholesale Fulfillment
We ship to top retailers such as Ulta, Sephora, Macy’s, Nordstroms, Target, and many more. Our team can help you get things out on time to keep your biggest customers happy.
Kitting, Packaging & Assembly
We have a scalable and affordable kitting and assembly service to help increase your productivity. No matter if you need a poly bag, subscription box, or almost any other customer assembly, our team will ensure every product gets shipped out exactly how you want.